12 Jul 2018

Full-Time Operations Manager – Ortigas

Job Vacancy Phil – Posted by JobVacancyPhil Pasig, Metro Manila, Philippines

Job Description

Operations Manager – Ortigas


-Responsible for selecting, training, developing and managing performance of direct reports; providing prompt and objective coaching and counseling and coordinating, planning and assigning work for staff in accordance with the company’s goals and objectives
-Analyze performance results and implement departmental improvements according to company goals and objectives
-Plan for upcoming organizational needs and implement strategies in a proactive manner
-Work with support departments to ensure staffing strategies are effectively executed
-Review performance of the team members and oversee training and development opportunities
-Other duties as assigned

-Strong statistical/analytical skills, effective verbal and written communication skills, ability to collaborate, build consensus and network with internal departments and external business partners, ability to identify and implement process enhancements and have a strong work ethic and focus on delivering results
-Excellent verbal and written communication skills and the ability to communicate and influence at various levels within the organization
-Ability to work overnight and weekends
-Bachelor’s degree in any field of study
-3-5 years call center managerial experience with at least 2 managing and developing people and processes
-Must have supervised at least 50+ FTEs

Please send your resume to [email protected]
Call and text me at 0927-806-0916

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Job Categories: Call Center / BPO. Job Types: Full-Time.

Job expires in 81 days.

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