11 Aug 2018

Full-Time Japanese Customer Support Agent in Taguig

prelie Anywhere

Job Description

Position: Japanese Helpdesk Support (Legal Account)
Industry: Financial Company
Salary: P50,000 above (Negotiable)
Location: Taguig City
Schedule: Shifting Schedule

Company Profile:
IT Company/ BPO Company that specializes in information technology, financial, legal content and human resource. The company is also know to provide excellent customer service support.

Job Description

Responsibilities:
• Respond to customer inquiries via phone, email and chat
• May respond to inquiries regarding a specific product or a specific customer
• Inquiries regarding address changes, account changes/updates, order status, product feedback, password assistance, billing inquiry, etc.
• Ensure each customer contact is handled in a manner consistent with the Company’s brand and values to maintain customer satisfaction and retention.
• Identify prospects for additional products and services; send leads to appropriate sales representatives.
• May assist field representatives in account maintenance.
• Log and classify all calls and request for assistance in the call tracking database.
• May include some order processing duties.

Requirement:
• Fresh Graduates are welcome to apply
• Japanese N2/N3 certification
• Open for Undergraduate and Graduate
• Experience in a BPO industry is preferred but not required
• Willing to work any shift
• Willing to work in Mckinley Hill, Taguig

RECRUITMENT PROCESS:

• Initial assessment & interview by HR
•Assessment
• Client’s Interview
• Job Offer

Kindly submit your resume to Ms. Prelie through this email [email protected] and you may contact us on 09369734028.

You may also contact us to the following:
Mobile:9456154082 / 0936 973 4186 / 0936 973 4028 / 915-849-3035
Landline: (02) 932 0963
Skype: jkrecruit / live:jknetworkjobs

J-K Network Services
https://jkmanpower.jp-network-e.com/

FREE BILINGUAL CAREER CONSULTATION
https://docs.google.com/forms/d/17vj1Pa69dHIBcxpLVXvUuWK-NvYYIU2NifpvjImBSSc/viewform?edit_requested=true

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Thank you so much! Apply Now!

We would like to inform you that we have a lot of job openings right now! Kindly see the details below: Thank you so much applies now!

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Job Categories: Call Center / BPO. Job Types: Full-Time. Salaries: 30,000-50,000.

Job expires in 83 days.

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