Radius:
19 Jun 2017

Customer Service Healthcare – US

Job Description

Position: CUSTOMER SERVICE HEALTHCARE – US
Location: Alabang
Salary: Negotiable

Job description:
– Resolves customer questions and concerns effectively and efficiently by actively listening, communicating clearly and concisely, and assuring consumer understanding.
– Provides consumers and healthcare professionals with product information that is not medicinal in nature following all policies, and procedures. Explains complex medical terms/ information in lay terms to consumers using scripted response.
– Identifies and documents product quality complaints (adverse effects – pharmacovigilance) following standard operating procedures.
– Promptly answers, screens, and processes all consumer service requests received through multiple communication channels (phone, e-mail, letter, chat, social media)

Qualifications:
Minimum Educational Attainment is High school Graduate
Good to Excellence computer navigation skills
Fresh graduates are welcome to apply
Open to work in shifting schedule
Willing to work in Alabang, Muntinlupa City

For Interested Candidates you may send a copy of your resume to the email below:
jkit@jp-network-e.com

You may contact us through:
(02) 932 09 63 / 0916 317 5513

Visit our website and facebook group:
https://jkmanpower.jp-network-e.com/ or https://www.facebook.com/jkrecruitment/

Apply for this Job

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