16 Apr 2018

Full-Time ACCOUNT MANAGER

Callmax Solutions – Posted by aceebaby08 City of Bacoor, Southern Tagalog (CALABARZON), Philippines

Job Description

Job Description
• Strong knowledge of the nature of the business of the account, its standards and processes
• Ability to work in a fast-paced environment that handles time sensitive and secure transactions
• Must possess strong people management skills
• Previous experience / general understanding of underwriting-related processes, policy
processing and analytics
• Excellent project management skills are a must
• Domestic and international Business Process Outsourcing (BPO) experience
• Detail-orientated and able to support a team of client service specialists
• Excellent writing skills are essential
• Strong interpersonal and communication skills including a firm and patient demeanor
• Proficient in MS Office Suite (including Word, Excel, PowerPoint and Visio
• Operating as the lead point of contact for any and all matters specific to your accounts
• Building and maintaining strong, long-lasting customer relationships
• Forecast and track key account metrics
• Prepare reports on account status
• Assist with challenging client requests or issue escalations as needed
Qualifications
• At least 1-2 years work experience as an Account Manager or relevant role.
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an
organization
• Solid experience with CRM software and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining
sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• Willing to work in Imus, Cavite
• Must be willing to work on graveyard shift
• Full time positions available

SCHEDULED INTERVIEW:
Send your updated resume to [email protected]

WALK-IN APPLICANTS:
Tuesday to Friday ONLY from 3:00 PM to 5:00 PM

COMPANY ADDRESS: Callmax Solutions
4th-floor DCR Center Bldg., Bayan Luma II, Emilio Aguinaldo Highway, Imus, Cavite, 4103
(same building with BDO Bank – former PCI, in front of PRO-Friends office near Pag-Ibig Fund and Lumina Mall)

ONE DAY HIRING PROCESS!
To learn more about us, simply visit & like our Facebook Page:
https://www.facebook.com/pages/CallMax-Solutions/1428853917333180
FOLLOW US
Twitter: @callmax_ph
Instagram: @callmax_ph
SEE YOU THERE!

YOUR NEEDS ARE OUR SOLUTIONS.

HR:
0927-3923806 (Raine)
0939-7331434 (Jem)
046-402-7996 (Office Landline number)

Job Categories: Call Center / BPO. Job Types: Full-Time. Salaries: 18,000-30,000.

Job expires in 86 days.

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