11 Oct 2021

Full-Time Operations Manager

Lanturn Pte. Ltd. – Posted by BenGabis Anywhere

Job Description

Reporting in to the Director of Client Services, with an indirect reporting line to the CEO, the purpose of the role is to make Lanturn’s operations Better for clients, Simpler for employees and Cheaper for Lanturn.


Role and Responsibilities

The Operations Manager will be performing large and complex analyses as well as leading operational improvement programs including:


·        Enhancement and preparation of Operational KPI dashboard

·        Operations modelling and definition of organisational structure

·        Process design and process implementation

·        Project management using GE-type project management techniques

·        Post-acquisition integrations


Some travelling between different offices within Lanturn will be required.

The candidate will have proven performance in all of the following areas:


Project Management

  • Identify key deliverables/structure key activities into work assignments
  • Plan timing and work, monitor progress
  • Priority setting/adjust appropriately to changing demands


Operational Excellence

  • Hypotheses based approach to problem solving
  • Lean Six Sigma experience of bottom-up process analysis
  • Process reengineering



  • Powerful, concise and effective slide design
  • Logical structure in covering subjects and making recommendations
  • Articulate client and project team dialogue
  • Persuasive, compelling verbal style


Information Technology

  • Map processes, identify key performance indicators and critical points
  • Data modelling


Financial and Operations Modelling

  • Estimate turnover, sources and drivers
  • Identify cost blocks and cost drivers


 “One Team Approach”

  • Identify concerned parties from within Lanturn, involving and engaging them throughout the life of the project
  • Demonstrates the ability to see step-change from an operator’s point of view
  • Generate enthusiasm and wins support for project from operators
  • Workable and easily understood implementation plans


Work Style

  • Informal, treats all people with respect, regardless of position
  • Collaborative, understanding, empathetic
  • Receptive/responsive to feedback
  • Team player: reaches out/encourages people to give their best

How to Apply

If you are interested in this role and are based in the Philippines either in Cebu or Manila, please email your CV to ben@lanturn.com along with 3 short sentences on why you are a great fit for Lanturn.

Job Categories: Others. Job Types: Full-Time.

Job expires in 24 days.

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