14 Sep 2021

Full-Time Japanese Technical Support for Medical Devices (Willing to Work Onsite)

J-K Network Services – Posted by Acel of J-K Anywhere

Job Description

Company Profile:

This Healthcare Company originated in America. They are experts when it comes to Nutrition, pharmaceuticals, and diagnosis.

Position:  Japanese Technical Support for Medical Devices (Willing to Work Onsite)
Industry: Pharmaceutical Company
Salary:      P 60,000 – P 75,000
Location: BGC, Taguig (Work Onsite)
Schedule:  Dayshift, Mid Shift


  • HMO and Life Insurance
  • Sick leave, Vacation leave
  • Dental Insurance
  • Seminars and online resources about health-related topic
  • Fitness events
  • Retirement Plans
  • Recreation And Sports Activities
  • Free Shuttle Service
  • Free Lunch


  • Monitor and respond quickly to incoming requests from Japanese clients or customers related to medical devices issues.
  • Provide first level support in basic troubleshooting across the designated product range by analyzing customer concern and asking the appropriate questions to support the resolution.
  • Documenting concern and inquiries using the appropriate guidelines and procedures
  • Evaluate and identify opportunities to drive process improvements that may positively impact team performance and customer experience.


  • Open for Japanese National, Filipino-Japanese or Filipino grew up in Japan fluent in Japanese (oral and written) with good communication skills in English
  • Japanese N1-N2 Passer or Level (JLPT certificate not required)
  • Graduate/Undergraduate of any course
  • With or without experience in handling concern in healthcare

Recruitment Process:
1. Initial English Interview over the phone

  1. Written Assessment via Skype (Video Monitoring)
  2. Video Skype interview with Team Lead and Manager
  3. Verbal Assessment w/Nihongo counterpart
    5. Job Offer

How to Apply

For interested applicants you may send your resume to japanesejobs@jp-network-e.com Contact us through: Globe:                                     0917-638-1854 Sun:                                         0932-461-0812 Landline:                                (02) 8245 2829 Social Media Accounts:         IG, Twitter and Youtube FB Messenger:                       https://www.facebook.com/nipponjobu/ Skype:                                                 live:jknetworkjobs Viber:                                      (+ 63) 9369734028 Kindly look for:  Acel Want to know more about our Japanese job openings? Register now! http://jknetwork-jobs.com/register Enjoy our FREE merchandise when you get hired. Bring home your Certified Bilingual Hoodie, Gimmy Tumbler and Gimmy Tote Bag. Collect them all! Do you know someone who can speak Japanese? Refer your friend and we’ll give you 5, 000 – 20, 000 PHP Referral Bonus once they get their dream job through us! Be updated on the “Life as a Bilingual in the Philippines”. Subscribe to our official YouTube channel. https://www.youtube.com/channel/UCBtoYkb6b5TYfrhUnxEGj4g Visit our official website for more info: http://jknetwork-jobs.com/ Not sure on the job that you like? Contact us for FREE Career Consultation!

Job Categories: Call Center / BPO. Job Types: Full-Time.

Job expires in 21 days.

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