14 Sep 2021

Full-Time Japanese-Service Delivery Lead (With Signing Bonus)

J-K Network Services – Posted by Acel of J-K Anywhere

Job Description

Company Profile:

One of the Top BPO Companies in the Philippines located in Manila and Cebu City. This consulting company is known to provide customer service to companies around the world. 

Position:                       Japanese-Service Delivery Lead (With Signing Bonus)
Industry:                      BPO Company
Location:                      BGC, Taguig (Temporary Work from Home)
Salary:                           Negotiable (depending on skills and Japanese level)
Schedule:                      Dayshift


  • Government Mandated Benefits
  • HMO
  • Work from home and Equipments provided
  • Up to 20K Sign-in Bonus
  • Other competitive benefits to be discussed by the company once hired

Job Responsibilities:

  • Responsible for daily operational performance management and ensure both contractual and operational KPIs are met
  • Act as point-of-contact of the company and the client in the following areas, but not limited to, billing, credit management, cash applications, order management, and collections
  • Act as an escalation point for all Order-to-Cash related issues raised by the client.
  • Communication with the client to ensure that the AR department complies with the latest changes in the procedures


  • Open for JLPT N2 Passer or level
  • Japanese National can speak English
  • Open for Japanese nationals who are currently in the Philippines.
  • Must have managerial experience (Minimum of 4 years)
  • Must have BPO/Shared Service experience


Recruitment Process

  • HR Interview
  • Skills Interview
  • Closing Interview
  • Job Offer
  • Onboarding requirements
  • Report to project

How to Apply

For interested applicants you may send your resume to japanesejobs@jp-network-e.com Contact us through: Mobile numbers: Globe: 0917-638-1894 Sun: 0932-461-0812 Landline: (02) 8245 2829 Skype: live:jknetworkjobs Kindly look for: Acel

Job Categories: Admin / HR. Job Types: Full-Time.

Job expires in 21 days.

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